#productivity (2020-08)

Life Hacking Discussions Archive: https://archive.sweetops.com/productivity/

2020-08-07

2020-08-05

2020-08-04

2020-08-03

btai avatar

anyone use slack workflows?

Jonathan Le avatar
Jonathan Le

we do at Hulu

Jonathan Le avatar
Jonathan Le

they’re great

Jonathan Le avatar
Jonathan Le

different teams use them for different purposes. my fave team so far was to slackbot back at the users across various workflows some confluence docs, to help them self service

Erik Osterman (Cloud Posse) avatar
Erik Osterman (Cloud Posse)

Slack workflows would be amazing if they could trigger outgoing webhooks.

Erik Osterman (Cloud Posse) avatar
Erik Osterman (Cloud Posse)

But without that, their utility seems very limited. We tried for a little bit using it for async standups.

btai avatar

@Erik Osterman (Cloud Posse) that is exactly the next question i was going to ask. we have slack workflows currently but i need them to trigger a webhooks to auto-create jira tickets. was digging and could not find anything about it

Erik Osterman (Cloud Posse) avatar
Erik Osterman (Cloud Posse)

yea, exactly what I wanted!

Erik Osterman (Cloud Posse) avatar
Erik Osterman (Cloud Posse)

I want customers to use a workflow in one of our shared channels to submit work orders, that then trigger a webhook in zapier. Then using Zapier we implement the real workflows that create issues, notify engineers, etc.

Erik Osterman (Cloud Posse) avatar
Erik Osterman (Cloud Posse)

I contacted their support and they said they don’t support it yet.

btai avatar

whats weird to me is they already have the feature to create slack workflows off of webhooks. for me i feel like there is very minimal subset of use cases for a created slack workflow to be the “end result” of an automated task. but possible was super low LOE to add that feature. :P

Erik Osterman (Cloud Posse) avatar
Erik Osterman (Cloud Posse)

yea, that use-case seems retarded to me

Erik Osterman (Cloud Posse) avatar
Erik Osterman (Cloud Posse)

I could think of a hundred ways that I’d use outgoing webhooks

Erik Osterman (Cloud Posse) avatar
Erik Osterman (Cloud Posse)

any any incoming webhook workflow I could already achieve with Zapier.

Erik Osterman (Cloud Posse) avatar
Erik Osterman (Cloud Posse)

the workflow automation is nice because it’s tightly integrated with the slack UI. but without it being able to talk to thirdparty services, it’s not helping us with any freggin workflows.

Erik Osterman (Cloud Posse) avatar
Erik Osterman (Cloud Posse)

(one hack I was considering was creating another channel just for the messages and using a Zap to parse those messages - but it seems so wrong, that I stopped)

btai avatar

@Erik Osterman (Cloud Posse) i feel ya and i feel the same exact way

Jonathan Le avatar
Jonathan Le

screen.so (from the founders of screenhero)

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